This policy explains how information submitted through this website may be used to respond to product, room-planning, trade, and customer service inquiries. The website is designed to collect only the details needed to understand a request and provide a relevant reply.
When you submit a form, you may provide your name, email address, phone number, project type, location details, product categories, quantities, timing, and message content. You should avoid sending sensitive personal information that is not needed for a product or planning conversation.
Submitted information may be used to answer questions, route requests, prepare product guidance, discuss delivery timing, improve website content, and keep basic records of communication. It is not used to create unrelated categories of personal profiling.
Information may be shared with service providers who help operate the website, process messages, or support customer communication. Those parties should use the information only for the purpose of providing the relevant service.
You may request that a previous inquiry be corrected or removed when legally and operationally possible. You can also choose not to submit a form and instead browse public website content without providing contact details.